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Awarded United Kingdom Services

UKRI - 5672 IUK Business Growth - GetFeedback Survey Tool

Buyer: UK Research and Innovation

Published
6 February 2026
Estimated value
£49,800
Procedure
Direct award
Lots
1
Notice number
011025-2026
Reference
ocds-h6vhtk-064a44
Official source
Official source

CPV codes

Description

The contract is for the renewal of the SurveyMonkey GetFeedback survey platform to support Innovate UK Business Growth Impact Management and stakeholder feedback activity. GetFeedback is used to design, distribute and manage surveys, with responses captured directly into the Business Growth Salesforce CRM through a native integration. This enables automated survey triggering, CRM-based targeting, secure data storage, and structured reporting to support ongoing impact management and programme reporting across Business Growth. The renewal is required to maintain continuity of service, as Business Growth operations are dependent on the native Salesforce integration to support automated workflows, data integrity, and longitudinal impact reporting. GetFeedback is currently the only approved solution that meets these requirements without bespoke development or manual workarounds. The existing service expires on 17 March, and there is insufficient time to safely transition to an alternative solution without disrupting live services. This Single Source Direct Award ensures continued operational delivery while allowing time for a structured review of longer-term options, including potential…

Awards

Awarded toAmountDate
SURVEYMONKEY UK LTD — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £49,800.
Who is the buyer of this tender?
The contracting authority is UK Research and Innovation (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.