UKRI - 5672 IUK Business Growth - GetFeedback Survey Tool
Buyer: UK Research and Innovation
- Published
- 6 February 2026
- Estimated value
- £49,800
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 011025-2026
- Reference
- ocds-h6vhtk-064a44
- Official source
- Official source
CPV codes
- 79311000Survey services
- 72316000Data analysis services
Description
The contract is for the renewal of the SurveyMonkey GetFeedback survey platform to support Innovate UK Business Growth Impact Management and stakeholder feedback activity. GetFeedback is used to design, distribute and manage surveys, with responses captured directly into the Business Growth Salesforce CRM through a native integration. This enables automated survey triggering, CRM-based targeting, secure data storage, and structured reporting to support ongoing impact management and programme reporting across Business Growth. The renewal is required to maintain continuity of service, as Business Growth operations are dependent on the native Salesforce integration to support automated workflows, data integrity, and longitudinal impact reporting. GetFeedback is currently the only approved solution that meets these requirements without bespoke development or manual workarounds. The existing service expires on 17 March, and there is insufficient time to safely transition to an alternative solution without disrupting live services. This Single Source Direct Award ensures continued operational delivery while allowing time for a structured review of longer-term options, including potential…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| SURVEYMONKEY UK LTD | — | — |
Official publications
- FTS · 011025-2026 · 6 February 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £49,800.
- Who is the buyer of this tender?
- The contracting authority is UK Research and Innovation (United Kingdom).
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