TSM and Customer Feedback Surveying Services
Buyer: Connexus Homes Limited
- Published
- 15 December 2025
- Submission deadline
- 16 January 2026
- Place of performance
- UKG
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 083027-2025
- Reference
- ocds-h6vhtk-05f607
- Official source
- Official source
CPV codes
- 79311000Survey services
- 79311200Survey conduction services
- 79311210Telephone survey services
- 79342310Customer survey services
- 79342311Customer satisfaction survey
Description
Connexus requires a qualified provider to design, deliver, and report on Tenant Satisfaction Measure (TSM) perception surveys in full compliance with the Regulator of Social Housing’s guidelines. Other satisfaction surveys will also be required such as new tenant surveys (up to 500 p.a.) and other service area feedback surveys, such as ASB, new kitchen/bathroom installations, and/or others as required. These are not expected to exceed 1,000 combined surveys p.a. (excluding TSMs). For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Craven-Arms:-Survey-services./P56N679C39 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/P56N679C39
Official publications
- FTS · 083027-2025 · 15 December 2025
Other tenders from Connexus Homes Limited
- Tree Surveying and Data Capture Services
- Internal and External Painting (Cyclical decoration)
- Provision of Insurance and Risk Related Services to Connexus Homes Limited
- Compliance Quality Assurance Audit Services
- Provision of Insurance and Risk Related Services to Connexus Group
- 85 Villa Street refurbishment works
- Invitation to Tender for a Mobile Phone Contract Across Shropshire and Herefordshire
- Connexus Major Asset Works Framework 2025
- Integrated People and Safety Systems
- Repairs and Void Work to Support Internal DLO
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 16 January 2026. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is Connexus Homes Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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