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Awarded United Kingdom Services

TRAS3118 - Refresh of the Transport User Personas

Reference ocds-b5fd17-a35b86f3-8f00-467a-9c8e-9a6d6e862ffe · DfTc - Department for Transport

Awarded to IPSOS (MARKET RESEARCH) LTD for £500,000.

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Amounts and figures

£500,000
Estimated value

Description

The Transport User Personas were launched in 2023 and directly supports tailored policy-making and communications. We will undertake a refresh of the Transport User Personas to support the department's Improving Journeys for People strategic outcome. The refresh will provide updated analysis and tools for the persons and the work will involve: - Updating the data - Adding new aspects of transport e.g. road safety behaviour, freight and aviation and maritime - Increasing coverage of rural areas - Refreshing the appearance of the personas and outputs - Introducing some chatbot-style functionality to make the tool more interactive e.g. helping users to identify which personas are most important for policy questions. The project will take about a year, concluding with the relaunch of the personas in September 2027.

Awards

Awarded toAmountDate
IPSOS (MARKET RESEARCH) LTD £500,000 24 August 2026

Official publications

MediumReferenceDate
FTS 2334fddc-16e8-4c81-9ba9-2a76a114409b-911897 24 August 2026
Contracts Finder 2334fddc-16e8-4c81-9ba9-2a76a114409b-911897 24 August 2026

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 8 July 2026, 12:00. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £500,000.
Who is the buyer of this tender?
The contracting authority is DfTc - Department for Transport (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.

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Data collected from official public procurement sources. Amounts as published by the buyer.