Transparency Notice for Green Deal Ombudsman Investigation Service (OIS)
- Published
- 17 December 2025
- Estimated value
- £100,000
- Place of performance
- UK
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 083746-2025
- Reference
- ocds-h6vhtk-058563
- Official source
- Official source
CPV codes
- 98110000Services furnished by business, professional and specialist organisations
Description
The procurement is for an ongoing requirement under the Green Deal Framework Regulations (Disclosure, Acknowledgement, Redress etc) Regulations 2012 (the ‘Framework Regulations’) place a duty on the Secretary of State to have a GD Ombudsman Scheme in operation. The GD Ombudsman Service will investigate and consider cases relating to complaints relating to alleged breaches of the Framework Regulations. It is one of the first routes of complaint resolution for customers where their complaint has not been satisfactorily resolved by the initial parties involved and is an important step in DESNZ's ability to apply sanctions
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ENERGY OMBUDSMAN LIMITED | £100,000 | 1 December 2025 |
Official publications
- FTS · 083746-2025 · 17 December 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £100,000.
- Who is the buyer of this tender?
- The contracting authority is Department for Energy Security & Net Zero (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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