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Prior notice United Kingdom Services

Translation and Interpretation Services

Buyer: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Published
20 August 2025
Estimated value
£850,000
Place of performance
UKL22
Lots
1
Notice number
050031-2025
Reference
ocds-h6vhtk-058af5
Official source
Official source

CPV codes

Description

Cardiff and Vale University Health Board (CAVUHB) is seeking to engage with suppliers ahead of a planned procurement exercise for the provision of multi-language translation and interpretation services, operating 24 hours a day, 7 days a week. The Health Board currently utilises the Wales Interpretation and Translation Service (WITS) under a collaborative public sector contract. However, due to increased demand and evolving service needs, the Health Board intends to explore alternative and innovative service delivery models that ensure value for money, flexibility, and high-quality patient-centred care. We are particularly interested in engaging with suppliers who can offer: • 24/7 availability across all modalities (face-to-face, telephone, video, BSL, and written translation) • Digital delivery platforms with real-time scheduling and feedback • Computer-Assisted Translation (CAT) and Machine Translation (MT) capabilities • AI-powered translation tools for non-clinical communications • Flexible pricing structures, including tiered or prorated billing for short-duration appointments • Transparent subcontracting arrangements and robust quality assurance mechanisms This Notice is iss…

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £850,000.
Who is the buyer of this tender?
The contracting authority is NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.