Third Line IT Infrastructure Support and Network Operations Centre Services
- Published
- 24 September 2026
- Estimated value
- £166,680
- Place of performance
- UKC
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 090612-2026
- Reference
- ocds-h6vhtk-06a887
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
Description
The primary objectives of this tender are to: • Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. • Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. • Establish meaningful, contractually backed response times for monitoring alerts and incident notification. • Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. • Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. • Deliver active, accountable account management with a named contact and regular service reviews. • Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work. Further information available in the ITT document in InTend. https://in-tendhost.co.uk/cottsway/aspx/Home.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ROCK I.T. SPECIALISTS LIMITED | — | — |
Official publications
- FTS · 090612-2026 · 24 September 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £166,680.
- Who is the buyer of this tender?
- The contracting authority is COTTSWAY HOUSING ASSOCIATION LIMITED (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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