The Provision of a Mental Health Crisis Text Support Service on behalf of NHS Cheshire and Merseyside Integrated Care Board

Published

10 August 2026

Estimated value

£900,000

Place of performance

UKD6

Lots

1

Notice number

075524-2026

Reference

ocds-h6vhtk-06df9f

Official source

Official source

Description

NHS Cheshire and Merseyside is seeking to engage with the market regarding the provision of an all-age, 24-hour, 7 days a week/ 365 days a year Mental Health Crisis Text Service across Cheshire and Merseyside. The service will provide immediate, accessible and inclusive text-based support for individuals experiencing a mental health crisis and will operate 24 hours a day, 365 days a year. The service is intended to be fully integrated with NHS 111 (Mental Health Option) and local crisis response pathways, ensuring seamless access to urgent mental health support and onward referral where required. The service has been developed in line with NHS England guidance on urgent and emergency mental health care and supports the objectives of the NHS Long Term Plan, the Urgent and Emergency Care Recovery Plan, and national suicide prevention priorities. It aims to improve access to crisis support for people who may experience barriers to traditional services, including those affected by stigma, communication difficulties, disability, sensory needs, or geographical isolation across the region's diverse urban and rural communities. This notice is intended to inform the market of the Authority'…

Official publications

• FTS · 075524-2026 · 10 August 2026

Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is £900,000.

Who is the buyer of this tender?

The contracting authority is NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.