Tenant Satisfaction Measure (TSM) Surveys 2025
Reference ocds-b5fd17-12cec5e3-8b76-4029-b3d3-0ac92524f1d2 · WEST KENT HOUSING ASSOCIATION
Awarded to Acuity Research & Practice for £39,520.
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Amounts and figures
Description
*This is for information only, as the contract has been awarded* The Regulator of Social Housing has set a number of Tenant Satisfaction Measures (TSMs), which we must report on each year. These are a set of measures that help: • Enable tenants to understand and assess how well their landlord is performing. • Provide us with invaluable insights and feedback, so we can take action and improve our services. • The Regulator to monitor and evaluate our performance. West Kent is seeking a supply partner to undertake the perception survey questions and report the results back in accordance with the Regulator's guidelines. The full details of the services are set out in the Specification.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Acuity Research & Practice | £39,520 | 10 March 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 8dfe84db-167d-43a8-afc9-d30a3ce13b7d-837220 | 31 March 2025 |
| Contracts Finder | 8dfe84db-167d-43a8-afc9-d30a3ce13b7d-837220 | 31 March 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 24 February 2025, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £39,520.
- Who is the buyer of this tender?
- The contracting authority is WEST KENT HOUSING ASSOCIATION (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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