Telephony System - Isle of Wight Council
Reference ocds-b5fd17-769dc78c-7bd4-4ae8-b8ba-41dd6e66ad56 · Isle of Wight Council
Awarded to Maintel for £26,059.
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Amounts and figures
Description
The current Avaya telephony system has been in place for over 15 years and has reached end of serviceable life and manufacturer support and is due for replacement by end of September 2025. The Avaya telephony system is licensed to support 50 Call Centre Agents and 10 Supervisors. There are approximately 1800 standard user licenses used across all departments corporately receiving approximately 700,00 calls annually. To continue supporting our end of life Avaya Aura (7.1 suite) telephony platform we require the below: 1. Avaya subscription 2. Support and maintenance 3. Virsae remote call management system
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Maintel | £26,059 | 21 March 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 565908af-ede0-4778-83c2-e06d0a111280-835383 | 21 March 2025 |
| Contracts Finder | 565908af-ede0-4778-83c2-e06d0a111280-835383 | 21 March 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 21 March 2025. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £26,059.
- Who is the buyer of this tender?
- The contracting authority is Isle of Wight Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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