Technology Enabled Care Services at Aster Group
Buyer: ASTER GROUP LIMITED
Awarded to OPENVIEW SECURITY SOLUTIONS LIMITED and 1 other. Estimated value: £2,888,050.
Description
Aster provides Technology Enabled Care (TEC) services across a range of grouped living, sheltered and extra care schemes, supporting residents through Hard-Wired alarm systems, Digital Alarm Units (DAUs), dispersed TEC devices and emergency call-handling arrangements. As part of the national digital switchover, all analogue systems must transition to digital-ready solutions by 2027. This requires a coordinated approach across both the maintenance of physical TEC equipment and the delivery of monitoring and alarm receiving services. Lot 1 covers the maintenance, servicing, repair and future upgrade of Aster's Hard-Wired alarm systems, DAUs,smoke detection and fire panels within dwellings. The Contractor will support Aster in ensuring equipment reliability, minimising downtime, maintaining accurate asset data and enabling a smooth transition from analogue to digital-ready systems. These services play a critical role in ensuring that residents can raise alerts safely and consistently. Lot 2 covers Monitoring and Alarm Receiving Centre (ARC) Services. The ARC is responsible for receiving alarm activations, responding to calls, triggering appropriate actions and supporting residents in …
Lots (2)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | Lot 1 | 32500000 Telecommunications equipment and supplies | — |
| 2 | Lot 2 | 64200000 Telecommunications services | — |
Awards
| Awarded to | Amount | Date |
|---|---|---|
| OPENVIEW SECURITY SOLUTIONS LIMITED | £1,664,025 | — |
| APPELLO CARELINE LIMITED | £1,224,025 | — |
Official publications
- FTS · 097852-2026 · 16 October 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £2,888,050.
- Who is the buyer of this tender?
- The contracting authority is ASTER GROUP LIMITED (United Kingdom).
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