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Awarded United Kingdom Services

Technology Enabled Care Services at Aster Group

Buyer: ASTER GROUP LIMITED

Published
17 July 2026
Estimated value
£2,888,050
Place of performance
UKH
Procedure
Open procedure
Notice number
067603-2026
Reference
ocds-h6vhtk-060945
Official source
Official source

CPV codes

Description

Aster provides Technology Enabled Care (TEC) services across a range of grouped living, sheltered and extra care schemes, supporting residents through Hard-Wired alarm systems, Digital Alarm Units (DAUs), dispersed TEC devices and emergency call-handling arrangements. As part of the national digital switchover, all analogue systems must transition to digital-ready solutions by 2027. This requires a coordinated approach across both the maintenance of physical TEC equipment and the delivery of monitoring and alarm receiving services. Lot 1 covers the maintenance, servicing, repair and future upgrade of Aster's Hard-Wired alarm systems, DAUs,smoke detection and fire panels within dwellings. The Contractor will support Aster in ensuring equipment reliability, minimising downtime, maintaining accurate asset data and enabling a smooth transition from analogue to digital-ready systems. These services play a critical role in ensuring that residents can raise alerts safely and consistently. Lot 2 covers Monitoring and Alarm Receiving Centre (ARC) Services. The ARC is responsible for receiving alarm activations, responding to calls, triggering appropriate actions and supporting residents in …

Lots (2)

LotDescriptionCPV codeAmount
1 Lot 1
UKH
32500000 Telecommunications equipment and supplies —
2 Lot 2
UKH
64200000 Telecommunications services —

Awards

Awarded toAmountDate
OPENVIEW SECURITY SOLUTIONS LIMITED £1,664,025 17 July 2026
APPELLO CARELINE LIMITED £1,224,025 17 July 2026

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £2,888,050.
Who is the buyer of this tender?
The contracting authority is ASTER GROUP LIMITED (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.