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Awarded United Kingdom Services

TC047 - The Albert Halls, Box Office & Ticketing Contract

Reference ocds-b5fd17-1aa9adde-6665-4a8d-a0d0-9471d6057be9 · Bolton Council

Awarded to The Lowry Centre Ltd trading as Quaytickets for £85,320.

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Description

The Borough Council of Bolton ("the Authority") is prepared to receive tenders for The Albert Halls Box Office & Ticketing Contract, which will be subject to the information, specification and tender package enclosed. TAH (The Albert Halls) is looking to appoint a provider for the supply of a ticketing solution for the administration of ticket sales and to provide a customer relationship management (CRM) solution. TAH (The Albert Halls) is looking to appoint a provider for the supply of a fully managed system covering sales, customer care, and CRM. This must include direct management of a purchasing application and ticket sales, technical support, marketing support, customer relationship management (CRM) support, secure dispatch of physical tickets, and customer service support through a contact centre. The term of the Contract will be for two (2) years with the option of up to two (2) twelve (12) month extensions available. It is intended for the Contract to commence on 1 April 2025.

Awards

Awarded toAmountDate
The Lowry Centre Ltd trading as Quaytickets £85,320 3 April 2025

Official publications

MediumReferenceDate
FTS b475b1a7-b762-4f98-baca-b2d00a85eeb3-843595 2 May 2025
Contracts Finder b475b1a7-b762-4f98-baca-b2d00a85eeb3-843595 2 May 2025

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 5 February 2025, 16:00. Check the official source, as dates can be modified.
Who is the buyer of this tender?
The contracting authority is Bolton Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.