Target Operational Model (TOM) Delivery Partner for CCG
Buyer: H M Revenue & Customs
- Published
- 30 July 2024
- Estimated value
- £4,165,000
- Place of performance
- UK
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 023810-2024
- Reference
- ocds-h6vhtk-048602
- Official source
- Official source
Description
Wave 1 of the CCG TOM Programme is now underway. Most of the projects have been in initiation and design but are due to move into implementation in FY 24/25 having completed a short project setting out a high-level approach to strategic prioritisation and having stood up a new Compliance Operations Directorate. We are now looking to bring in a Technical Delivery Partner to assist with completing the design and implementation of Wave 1, where the projects are at various stages of readiness for implementation, and to commence the design for Wave 2. The COD project has established the new cross-CCG Operations function that will consolidate and centralize various elements from different CCG Directorates to improve efficiency, effectiveness and customer experience. The formation of the COD Directorate sets the groundwork to achieve the critical success factors' intent. The project has created four main functions: (1) Professionalism and Capability, (2) Compliance Operational Process and Systems, (3) CCG Operational Planning, Performance, Evaluation and Resourcing, and (4) Compliance Design and Response. End to End Business Planning (E2E) is a key focus for this contract. The aim is to …
Awards
| Awarded to | Amount | Date |
|---|---|---|
| BARINGA PARTNERS LLP | — | — |
Official publications
- FTS · 023810-2024 · 30 July 2024
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Frequently asked questions
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