Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations
Buyer: WEST MIDLANDS TRAINS LIMITED
- Published
- 7 October 2025
- Place of performance
- UKG3
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 062949-2025
- Reference
- ocds-h6vhtk-05a9bc
- Official source
- Official source
CPV codes
- 48500000Communication and multimedia software package
Description
WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) ran until the 30th of September 2025. Under the existing contract, work was split into Phase 1 software and Phase 2 software- which are codependent to run a compliant CIS system. Both stage 1&2 software have been amalgamated into one software licence to cover all DCIS devices at stations. A 12 month direct award for the extension of services till 30th September 2026 will enable continuous access to the customer information systems and avoid disruption,
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Blackbox Company (UK) Ltd | — | — |
Official publications
- FTS · 062949-2025 · 7 October 2025
Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is WEST MIDLANDS TRAINS LIMITED (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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