Supply and Maintenance Contract for Corporate CRM
Reference ocds-b5fd17-ce249364-2c24-4190-9ff5-cfed6fbd9249 · HAMPSHIRE COUNTY COUNCIL
Awarded to Boxxe Limited for £154,350.
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Amounts and figures
Description
THIS NOTICE IS ON BEHALF OF CHICHESTER DISTRICT COUNCIL. This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and Associated Services. The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services. The contract supports the Council's customer services operations through the management of customer enquiries, interactions, case management, knowledge management, reporting and associated CRM functionality.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Boxxe Limited | £154,350 | 15 July 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 999e2f2e-7e5d-4531-80f9-8bb0392d553b-904826 | 22 July 2026 |
| Contracts Finder | 999e2f2e-7e5d-4531-80f9-8bb0392d553b-904826 | 22 July 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 1 July 2026, 14:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £154,350.
- Who is the buyer of this tender?
- The contracting authority is HAMPSHIRE COUNTY COUNCIL (United Kingdom).
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