Strategic Digital Partner
Reference ocds-h6vhtk-050b01 · The Education and Training Foundation
Awarded to BlueLight CRM Ltd for £582,653.
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Amounts and figures
Description
Following an unsuccessful tender in 2024, The Education and Training Foundation (ETF) have followed a process for a direct award contract as a follow-on to the original tender. The move to a process for direct award through negotiated procedure was as a direct result of the reasons from the unsuccessful procurement in 2024. Essential requirement detailed in the original tender that were not able to be fulfilled included: - Digital partners should have an extensive portfolio of clients that are professional membership bodies - Compliance with Department for Education (DfE) authority to operate - CRM 'MUST' requirements listed in Part 2 TRD excel spreadsheet Of the 112 suppliers who registered their interest in the bid, several withdrew for the following reasons: - There was concern that there was an existing UX agency partner - They had limited experience in the membership organisation space - They felt the functional requirements lent themselves more to an off the shelf product rather than bespoke - They felt they weren't the right technical fit Note, ETF felt that Umbraco was an essential requirement to avoid security breaches. Following the failed tender a temporary arrangement w…
Awards
| Lot | Awarded to | Amount | Date |
|---|---|---|---|
| 1 | BlueLight CRM Ltd | £582,653 | 9 July 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 038798-2025 | 10 July 2025 |
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