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Awarded United Kingdom Services

Solution Architecture, Design & Delivery Consultancy Services

Buyer: PLYMOUTH COMMUNITY HOMES LIMITED

Published
14 May 2025
Estimated value
£70,800
Place of performance
UK
Procedure
Direct award
Lots
1
Notice number
021265-2025
Reference
ocds-h6vhtk-05131e
Official source
Official source

CPV codes

Description

Phase 1 - Discovery Deliverables • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 2) plus customer journey maps • Highlight key business change and transformation decisions to enable future models • Review of project and solution delivery to date. • Recommendations for business and solution alignment. • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams Phase 2 Definition Phase • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 3) • Highlight key business change and transformation decisions to enable future models • Replan and unblock existing project • Business requirements review, alignment to system configuration work • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams

Awards

Awarded toAmountDate
DOUBLE DIAMOND DELIVERY LIMITED — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £70,800.
Who is the buyer of this tender?
The contracting authority is PLYMOUTH COMMUNITY HOMES LIMITED (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.