SOFT MARKET TEST - Customer Service IT Solution Melton Borough Council

Description

The Council would like to hear from suppliers of IT solutions in relation to a customer service journey, to be used by the Customer Services team at Melton Borough Council. The Council is open to how this new provision could be delivered, including different solutions that may be available, how the service could be improved with innovation and what can be provided on a long-term basis. Please log on to ProContract e-procurement portal and search for project reference DN719405 for further information. https://procontract.due-north.com/Register

Official publications

• BaDC-1581 EICR Electrical Testing
  Published: 26 October 2026
• BaDC-1582 Gas, Oil, Solid Fuel Servicing & Repairs
  Published: 14 October 2026
• Asset Valuations - Melton Borough Council
  Published: 19 December 2025
• RCC - 1489 SUPPLY OF FOOD WASTE CONTAINERS (CADDIES) TO RUTLAND COUNTY COUNCIL
  Published: 14 October 2025
• BASSETLAW DISTRICT COUNCIL CLEANING CONTRACT FURTHER COMPETITION UNDER ESPO TOTAL CLEANING SERVICE SOLUTIONS, 263_25 LOT 1
  Published: 13 October 2025
• BADC-1475 further competition under REFUSE AND RECYCLING PRODUCTS (INCLUDING WHEELED BINS) 860-22 LOT 1A SUPPLY OF PLASTIC BINS 2 wheeled
  Published: 3 September 2025
• WORKS ON THE STAPLEFORD ENTERPRISE CENTRE BROXTOWE BOROUGH COUNCIL
  Published: 8 August 2025
• TENDER FOR TOWN CENTRE PUBLIC REALM WORKS (RETFORD AND WORKSOP) FOR BASSETLAW DISTRICT COUNCIL
  Published: 25 June 2025
• TENDER FOR TELEPHONY UPGRADE - RUTLAND COUNTY COUNCIL - CCS NETWORK SERVICES 3, LOT 4B
  Published: 6 June 2025
• TENDER FOR CORE COMPUTE, SAN, BACK-UP AND DR SOLUTION FOR BASSETLAW DISTRICT COUNCIL
  Published: 7 May 2025

Previous and next from Welland Procurement

• Transport Policy Review for Rutland County Council — 21 June 2024
• Tender for Infrastructure and Tenant Migration for Blaby District Council — 12 June 2024
• TENDER FOR INVESTMENT AND DEVELOPMENT (SID) - ST MARY'S NEW STATION QUARTER, MARKET HARBOROUGH — 19 April 2024
• Pest Control for Hinckley and Bosworth Borough Council — 5 April 2024
• Market Engagement - Creation of Container/Bin and Food Waste Framework — 22 March 2024
• E38 HERITAGE CONSTRUCTION SKILLS for Bassetlaw District Council — 23 February 2024

Similar open tenders

• Supply, Installation and Support of On-Bus Destination Display Equipment and Audio Visual Announcements (AVA) — deadline 4 December 2026
• Palladian Academy Trust - Comms & Security Partner — deadline 30 November 2026
• Microsoft Licenses and Associated Services — deadline 30 November 2026
• Project Integrator Services Framework — deadline 9 March 2027
• Control of Contractors Portal — deadline 24 November 2026
• L26044-T-YHBC- ​Web development, maintenance and hosting — deadline 13 November 2026

Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 10 May 2024, 12:00. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is Welland Procurement (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.

How can I find out about similar tenders when they are published?

Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the United Kingdom. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.

No credit card · Sign up in 2 minutes.