Service desk 2022-25
Reference ocds-b5fd17-0ee5b399-81ef-44b7-adb4-d116d2cd70cf · National Audit Office
Awarded to XMA Ltd for £1,920,000.
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Amounts and figures
Description
The National Audit Office (NAO) awarded a contract through the use of Lot 3a, Lot 3b, Lot 3c and Lot 3d of the Crown Commercial Service Technology Services 3 Framework Three (MCF3) to XMA Ltd. The supplier will provide offsite Service desk facility including onsite staff based in the NAO London and Newcastle offices. The contract will run for an initial period of 3 years from Tuesday 1st November 2022 to Friday 31st October 2025 with the option to extend for 2 periods of 12 months to Sunday 31st October 2027. Update July 2024 - We have included details on the optional extensions and the framework used to award this contract in 2022. As of September 2025 the contract has been extended
Awards
| Awarded to | Amount | Date |
|---|---|---|
| XMA Ltd | £1,920,000 | 13 October 2022 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 5864650b-391c-48d4-a96c-8f6f1b7f475c-864370 | 18 September 2025 |
| Contracts Finder | 5864650b-391c-48d4-a96c-8f6f1b7f475c-864370 | 18 September 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 1 October 2022, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £1,920,000.
- Who is the buyer of this tender?
- The contracting authority is National Audit Office (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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