Service Charge Review
Buyer: Thurrock Council
- Published
- 25 March 2026
- Submission deadline
- 24 April 2026
- Place of performance
- UKH32
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 3
- Notice number
- 027347-2026
- Reference
- ocds-h6vhtk-067152
- Official source
- Official source
CPV codes
- 72225000System quality assurance assessment and review services
- 79212100Financial auditing services
- 79212500Accounting review services
- 79412000Financial management consultancy services
- 66171000Financial consultancy services
- 79212300Statutory audit services
- 79212000Auditing services
Description
The Council is seeking to procure a specialist partner to: 1. Diagnose strengths, weaknesses and risks across all layers of our service charge system and delivery model, using risk-based sampling to identify areas of concern such as high spend, high complaints or complex leases. An evidence led approach should test both billing accuracy and the actual performance of services funded by service charges. 2. Provide a prioritised, costed improvement roadmap which addresses all relevant areas including policy/process, systems/data, procurement, contract management and resident engagement. This should be categorised as quick wins and medium to long-term changes. 3. Produce clear, tribunal ready evidence trails for costs, apportionment and compliance; and clear resident facing materials to improve transparency. 4. Deliver a final Phase 3 whole population review so that every service charge scheme/block is reviewed, reconciled and assured, with corrections implemented or scheduled with a timebound plan, and with resident communications prepared. 5. Support Member and resident confidence by aligning our service charges policy and approach with all relevant statute and good practice.
Official publications
- FTS · 027347-2026 · 25 March 2026
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 24 April 2026. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is Thurrock Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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