Salesforce Service Cloud Voice
Buyer: Places For People Group
- Published
- 19 January 2026
- Estimated value
- £22,538,948
- Place of performance
- UK
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 004568-2026
- Reference
- ocds-h6vhtk-060958
- Official source
- Official source
Description
Places for People intends to procure additional software product licences under its existing Salesforce contract. The requirement includes licences for Salesforce Service Cloud Voice, Digital Engagement, and Agentforce for Service products. These licences will enable enhanced customer service capabilities, including integrated voice support, digital channel engagement, and improved agent productivity tools. The procurement will be carried out as an extension to the current contractual arrangements with Salesforce.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Salesforce UK Limited | — | — |
Official publications
- FTS · 004568-2026 · 19 January 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £22,538,948.
- Who is the buyer of this tender?
- The contracting authority is Places For People Group (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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