RFI - Customer Video Triage Technology
Reference ocds-b5fd17-ba52ad6d-5202-4077-992e-69eb09de86fa · CHP
Prior notice.
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Description
CHP are seeking information on the potential of customer video triage technology in our customer service department. The purpose of this Request for Information (RFI) exercise is to: • assess the capabilities within current markets to deliver a potential solution • allow CHP to assess supplier responses to help us to refine the specification and requirements of any potential future procurement process • enable CHP to develop its knowledge understanding of the market This exercise is a RFI as part of a market consultation, it does not constitute a formal procurement process or Invitation to Tender. Additional information: Please submit RFIs via the ProContract e-tendering portal. You can access the RFI document on the ProContract portal: https://procontract.due-north.com/Advert/Index?advertId=569606e0-22df-ef11-8133-005056b64545 If your organisation is not registered on ProContract click on the following link https://procontract.due-north.com/register, and complete the free registration process.
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 87c0f328-e0e3-41cf-94be-a0a0d3cc1b34-821948 | 30 January 2025 |
| Contracts Finder | 87c0f328-e0e3-41cf-94be-a0a0d3cc1b34-821948 | 30 January 2025 |
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- The contracting authority is CHP (United Kingdom).
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