Revenues & Benefits Telephony/Chatbot Service
Reference ocds-b5fd17-060efa4f-c8b5-43db-ab1d-6f55ff8400a8 · Dorset Council
Awarded to INFORM COMMUNICATIONS LTD for £321,000.
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Amounts and figures
Description
Call-off from G-Cloud 14 framework. Engage Chatbot/Virtual Assistant (Service ID 427098412558827) Engage Telephony DTMF Self Service IVR (Service ID 671778185826929) Engage Telephony Voice and Survey Forms (Service ID 765780190637105) Contract period - 2 years with option for additional 1-year extension.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| INFORM COMMUNICATIONS LTD | £321,000 | 19 December 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 16ebb498-8a61-4de3-94d0-d36fbcd75b39-885391 | 23 February 2026 |
| Contracts Finder | 16ebb498-8a61-4de3-94d0-d36fbcd75b39-885391 | 23 February 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 30 November 2025, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £321,000.
- Who is the buyer of this tender?
- The contracting authority is Dorset Council (United Kingdom).
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