Resident Experience - Enabling Services Programme Consultancy Services Agreement
Reference ocds-h6vhtk-07b586 · Southend-on-Sea City Council
Awarded to Impower Consulting Ltd for £98,760.
Interested in tenders like this? Get the next tenders like this one published in the United Kingdom by email. Free, no card needed.
Amounts and figures
Description
Southend-on-Sea City Council is seeking consultancy support to take the Resident Experience and Enabling Services programmes from high-level opportunity identification into a fully developed, validated and investment-ready detailed business case, alongside support for the design and pilot of the integrated call-centre / corporate resolution centre model and linked priority projects. The Council has completed significant discovery and outline design activity, including Activity Analysis and Outline Business Case development. The next phase now requires a delivery partner able to build from this established evidence base, align to the baseline data and assumptions that have informed the case to date, and add value through constructive challenge (particularly on programme design and implementation approach) to convert identified opportunities into: • detailed and evidence-based operating model proposals • validated savings cases • implementation-ready designs • pilot delivery support • a clear and defensible route to cashable savings in directorate budgets The Council expects the successful consultant to work at sufficient depth to ensure that all proposed savings are directly linked …
Awards
| Lot | Awarded to | Amount | Date |
|---|---|---|---|
| 1 | Impower Consulting Ltd | £98,760 | — |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 105321-2026 | 5 November 2026 |
Other tenders from Southend-on-Sea City Council
See the buyer →- TC14L2 - Responsive Electrical Repairs and Maintenance Services for Public Buildings within the City of Southend-on-Sea Published: 4 November 2026
- Residential and Nursing Care Framework Published: 27 October 2026
- Provision of Rough Sleeping Rapid Assessment Outreach / In reach Services Published: 23 October 2026
- Feasibility study and proposal to launch in house childrens homes Published: 23 October 2026
- Milton Hall Primary School - Roof Replacement and Repair Published: 15 October 2026
- Stairlift Installation, Maintenance & Removal Service Published: 13 October 2026
- Civic Centre Council Chamber Microphone Replacement Published: 7 October 2026
- FOR THE PROVISION OF TRANSFORMATION STRATEGY AND DELIVERY SUPPORT Published: 21 September 2026
- Children's & Families Services Transformation and Financial Sustainability Programme Consultancy Services Published: 16 September 2026
- Rough Sleeping Rapid Assessment Hub & Outreach / InReach Service Published: 11 September 2026
Similar open tenders
- Dynamic Market for Direct Payment Payroll and Managed Account Services
- 26-011 - Emergency Call Monitoring Services
- L26057- T- YH Customer Journey and Conversion Rate Optimisation Services
- Pre-construction Services (PCSA) for Design and Build of Temporary Accommodation at Ridgeview, London Colney…
- Framework to provide Supply Agency Staff Services
- THE PROVISION OF METRIC AND PARKEON CAR PARK TICKETS
Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Southend-on-Sea City Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
How can I find out about similar tenders when they are published?
Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the United Kingdom. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.
Public tenders by region
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.