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Request for quotation to trial technologies to improve customer experience through enhanced accessibility and special assistance services at Glasgow Airport – Challenge A

Buyer: CONNECTED PLACES CATAPULT

Published
29 October 2025
Submission deadline
18 November 2025
Estimated value
£20,833
Procedure
Open procedure
Lots
1
Documents
1
Notice number
069341-2025
Reference
ocds-h6vhtk-05d627
Official source
Official source

CPV codes

Description

Connected Places Catapult and Glasgow Airport have collaborated to create the Connected Airport Living Lab, a collaborative R&D asset used to showcase UK-developed innovations, attract investment, and act as an innovation catalyst for the aviation sector. It is also used for testing and demonstrations of a diverse range of innovations aimed at addressing challenges facing the aviation sector, notably the decarbonisation of ground and air operations, the adoption of hydrogen, automation, data analytics and to enhance passenger experience. We are launching a new project to trial technologies to enhance the provision of special assistance at airports to make air travel more inclusive and accessible to all. We have conducted a period of discovery, including desk research, stakeholder interviews and airport observations and interviews at Glasgow Airport with relevant staff. Using this research, and in collaboration with Glasgow Airport, we have identified two key challenges which would improve customer service at the airport as well as support the Catapult’s aim of supporting UK businesses to scale and grow.

Official publications

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 18 November 2025. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £20,833.
Who is the buyer of this tender?
The contracting authority is CONNECTED PLACES CATAPULT (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.