Request for Information - Audience Interactive Social Media Toolkit
- Published
- 23 May 2025
- Place of performance
- UK
- Lots
- 1
- Notice number
- 026091-2025
- Reference
- ocds-h6vhtk-0521cd
- Official source
- Official source
CPV codes
- 32510000Wireless telecommunications system
- 32524000Telecommunications system
- 64212100Short Message Service (SMS) services
- 64212200Enhanced Messaging Service (EMS) services
- 64212300Multimedia Message Service (MMS) services
- 64216000Electronic message and information services
- 64216100Electronic message services
Description
This Request for Information (‘RFI’) relates to an Audience Interactive Social Media Toolkit. * The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV. * To ensure continuity, the BBC needs to procure a new web-based Social Audience Engagement Solution. * You can find further information in the RFI document which can be downloaded from the BBC's eSourcing portal via https://bbc.bravosolution.co.uk. Instructions on how to register on the eSourcing portal can be found in the 'Engagement' section of this notice.
Official publications
- FTS · 026091-2025 · 23 May 2025
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