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Awarded United Kingdom Services

RBGKEW1378 - Market Research Framework

Buyer: Royal Botanic Gardens, Kew

Published
5 June 2025
Estimated value
£3,000,000
Place of performance
UKI
Procedure
Open procedure
Lots
1
Notice number
030352-2025
Reference
ocds-h6vhtk-04d53f
Official source
Official source

Description

The purpose of the Market Research Framework is to build beneficial longer-term relationships with a set of high quality, agile, cost-effective suppliers who will understand the RBG Kew brand in depth. The purpose of this Specification is to update our framework agreement (roster) of suitably skilled and qualified research suppliers to deliver a range of market research projects across various audience groups, including but not limited to members, paying visitors, donors/patrons, digital visitors, prospective visitors/customers and broader audiences. Market research supports RBG Kew’s marketing and communications, membership activities, public programmes, digital and visitor experience, fundraising/development and commercial activity. We are looking for suppliers with experience in areas such as customer experience research, brand research, product development, market testing, audience understanding, pricing analysis and segmentation within cultural attractions, leisure, tourism, hospitality or retail sectors. Suppliers must be proficient in both online and on-site methodologies, conduct qualitative and quantitative research and process large volumes of data.

Awards

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £3,000,000.
Who is the buyer of this tender?
The contracting authority is Royal Botanic Gardens, Kew (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.