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Prior notice United Kingdom Services

R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions

Buyer: King’s College Hospital NHS Foundation Trust

Published
20 June 2025
Estimated value
£3,750,000
Place of performance
UK
Lots
1
Notice number
034046-2025
Reference
ocds-h6vhtk-052b2c
Official source
Official source

CPV codes

Description

To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £3,750,000.
Who is the buyer of this tender?
The contracting authority is King’s College Hospital NHS Foundation Trust (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.