Quantitative Research Services
Reference ocds-b5fd17-cc3a8b0f-dd56-41d9-80de-50d1cd8b3291 · NS&I
Awarded to Discovery Research Limited.
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Description
NS&I are looking for a provider of Quantitative Research Services. The contract is call-off in nature as the service is used on an 'as and when' basis. Having a call-off contract helps to build up the research agencies' understanding of NS&I as well as the relationship over time. This helps improves efficiency of the working arrangement. The contract covers two of our ongoing quantitative research projects; the Quarterly Customer Relationship Survey and the Bi-annual Financial Adviser Satisfaction Survey. The contract also covers the majority of the ad hoc quantitative research that we may need. This includes surveys (predominantly online and phone, where needed mobile, postal and face-to-face) and advanced analytics (for example key driver analysis, maxdiff, conjoint). The range of topics covered depends on the business needs at the time. Examples of projects include: x Establishing and quantifying savings behaviours and mindsets x Capturing the incidence and nature of vulnerability and digital exclusion in the customer base x Measuring the drivers of brand trust, and unpicking the opportunities to build brand trust Most of the research is among consumers (customers and…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Discovery Research Limited | £0 | 6 August 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | dacab553-0835-4b44-a33b-134b6e5af8e5-779204 | 21 August 2024 |
| Contracts Finder | dacab553-0835-4b44-a33b-134b6e5af8e5-779204 | 21 August 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 17 July 2024, 12:00. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is NS&I (United Kingdom).
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