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Prior notice United Kingdom Services

PUB24028 - Expression of Interest - Mental Wellbeing Support Helpline

Buyer: Torbay Council

Published
13 October 2025
Estimated value
£660,000
Place of performance
UKK42
Lots
1
Notice number
064888-2025
Reference
ocds-h6vhtk-05ae86
Official source
Official source

CPV codes

Description

Torbay Council is exploring the market capability to contract with a supplier for delivery of a Mental Wellbeing Support Helpline. The Council is seeking a supplier who can provide timely, needs-based, person-centred, and trauma-informed mental wellbeing support to Torbay residents, who seek help via the Torbay Community Helpline from 01st April 2026 to 31st March 2029. This is not a new service and therefore any provider must have the capability and capacity to transfer both the functions and the staff (via TUPE transfer) for the 01 April 2026 should this be required. Any organisation expressing an interest in this Expression of Interest (EOI) opportunity will be automatically taken to the next procurement stage, and therefore should have the organisational capacity and capability to undertake a full procurement exercise, if required. Please refer to the Expression of Interest document for further details of requirements. Providers are required to first, express their interest against the opportunity on ProContract, then fully complete section B Expression of Interest Response, and return the EOI document. Completed EOI forms must be returned as an attachment through the ‘Messagin…

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What is the estimated value of this tender?
The estimated value published by the buyer is £660,000.
Who is the buyer of this tender?
The contracting authority is Torbay Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.