PS25389 - AI-assisted signposting prototype to improve access to advice on the Acas website
Reference ocds-b5fd17-fa82a31a-22bd-426a-9e99-5fbf59bee6c3 · UK SBS
Awarded to Answer Digital for £927,000.
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Amounts and figures
Description
***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the CCS DPS RM6200 Artificial Intelligence (AI) Brief Description of Requirement The purpose of this procurement is to design, prototype, and evaluate an AI-chatbot experience for a single, agreed-upon advice topic, and to generate robust evidence of its impact compared with the existing website experience.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Answer Digital | £927,000 | 16 April 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 53e628b3-aab0-4ae3-a82e-800d30f26eac-894775 | 27 April 2026 |
| Contracts Finder | 53e628b3-aab0-4ae3-a82e-800d30f26eac-894775 | 27 April 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 20 February 2026, 11:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £92,700.
- Who is the buyer of this tender?
- The contracting authority is UK SBS (United Kingdom).
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