Provision to renew the existing eTVD and mobile ticket scanning app

Published

23 December 2025

Place of performance

UKG

Procedure

Direct award

Lots

1

Notice number

086037-2025

Reference

ocds-h6vhtk-05fd0a

Official source

Official source

Description

This is a renewal of the existing electronic Ticket Validation Database (eTVD) and mobile ticket scanning app offered by The Ticket Keeper Limited. This provides essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and enables our staff on trains and at gatelines to be able to scan tickets using a handheld scanner / app on their phone. Almost two-third of journeys on LN&WMR are fulfilled to barcode tickets. This will extend the coverage by 12 months from February 2026 to January 2027 calendar months.

Official publications

• FTS · 086037-2025 · 23 December 2025

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• Mobile TIS Envoy Refresh Programme · 24 December 2025
• WMT Managed and Unplanned Taxi Service · 19 March 2025
• Student Season Tickets · 24 December 2024
• Provision of Ticketless Travel Surveys · 31 July 2024
• Provision of Maintenance Services for Help Points and Customer Information Systems · 28 June 2024
• Provision of project management services · 28 June 2024
• Provision of Passenger Count Database Software Services · 14 June 2024
• Supply of Marked EN590 Gas Oil for Traction purposes for use in UK Railway vehicles · 28 May 2024
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Frequently asked questions

Who is the buyer of this tender?

The contracting authority is WEST MIDLANDS TRAINS LIMITED (United Kingdom).

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