Provision of PPG and BAU Interim Support
Reference ocds-b5fd17-acd31340-67d3-4309-b0bf-d11619ef61f6 · Crown Commercial Service
Awarded to BRICKENDON CONSULTING LIMITED for £439,000.
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Amounts and figures
Description
Crown Commercial Service is seeking a supplier to provide PPG Operational support requirements in an interim capacity. This is until a longer-term mode of operation has been identified. This interim support will provide the following Operational support for organisations and users registered on the PPG system including actioning of service requests. Development support to ensure bug and issues are remediated. The Buyer utilised the one (1) extension option of six (6) months that was included in the original contract, the new end date being 30/1/2025. The scope was changed with suggested improvements to the contract agreed at no additional cost. 2nd and 3rd line ticket support. Management of PPG technical knowledge including updates to existing documentation and creation of anything new identified and imparting of knowledge to wider support teams Applying of PPG Patches and Updates. Proactive monitoring of PPG including identification of any capacity and performance issues and threshold limits. Including regular output reports to stakeholders.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| BRICKENDON CONSULTING LIMITED | £439,000 | 31 January 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 0edf1c5e-74c7-412a-ac9e-f3c1dbac7131-773910 | 2 August 2024 |
| Contracts Finder | 0edf1c5e-74c7-412a-ac9e-f3c1dbac7131-773910 | 2 August 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 22 January 2024. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £439,000.
- Who is the buyer of this tender?
- The contracting authority is Crown Commercial Service (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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