Provision of Out of Hours and Community Alarm Telephone Answering Service
Buyer: ateb Housing Group Ltd
- Published
- 12 September 2025
- Submission deadline
- 17 October 2025
- Estimated value
- £86,010
- Place of performance
- UKL14
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 056173-2025
- Reference
- ocds-h6vhtk-059963
- Official source
- Official source
CPV codes
- 71200000Architectural and related services
- 71000000Architectural, construction, engineering and inspection services
- 48445000Customer Relation Management software package
- 79342000Marketing services
- 79340000Advertising and marketing services
- 64000000Postal and telecommunications services
Description
ateb owns and manages just over 3,000 homes in Pembrokeshire and Carmarthenshire. Our homes include a mix of houses and flats for single people and families as well as Supported and Independent Living accommodation. ateb are looking to contract out two key services for dealing with emergencies related to property and to the support of some of our most vulnerable Customers. ateb would like to contract out our emergency ‘out of hours’ telephone service to a contractor with appropriate experience. We expect the contractor to be able to offer a service 365 days a year when our offices are closed, to take calls and then, if necessary, to contact our own plumbers and electricians as well as specialist contractors to carry out any required emergency repairs. We are also looking to contract out the 24-hour community alarm service which is currently offered to approximately 550 older and disabled tenants. This service operates 24 hours a day 365 days a year and enables customers to get help when they raise the alarm in an emergency. Some services are provided through ateb’s Independent Living Team (extra care and sheltered homes) and some are provided to customers dispersed across the assoc…
Official publications
- FTS · 056173-2025 · 12 September 2025
Other tenders from ateb Housing Group Ltd
- Provision of Employer's Agent Services - Cynwyl Elfed, Carmarthen Development
- Provision of Employer's Agent Services for Norgans Hill Development
- Provision of M&E Consultant Services for Norgans Hill, Pembroke Development
- Provision of Architect Services for Norgans Hill Development
- Provision of Planning Consultant Services for Norgans Hill, Pembroke Development
- Provision of Structural Engineer Services for Norgans Hill, Pembroke Development
- Provision of Out of Hours and Community Alarm Telephone Answering Service
- Provision of Structural Engineer Services for Tavernspite Development
- Provision of Employer's Agent Services for Tavernspite Development
- Provision of Architect Services for Tavernspite Development
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 17 October 2025. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £86,010.
- Who is the buyer of this tender?
- The contracting authority is ateb Housing Group Ltd (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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