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Awarded United Kingdom Services

Provision of Hotel Boking Services

Buyer: University of the Highlands and Islands

Published
1 February 2024
Estimated value
£273,462
Place of performance
UKM6
Procedure
Open procedure
Lots
1
Notice number
003289-2024
Reference
ocds-h6vhtk-0391a3
Official source
Official source

CPV codes

Description

The Contractor shall be required to provide internet coverage for the University, and afford ‘guests’ the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in

Awards

Awarded toAmountDate
City Room Rentals — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £273,462.
Who is the buyer of this tender?
The contracting authority is University of the Highlands and Islands (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.