Provision of flexible Benefits Administration Services and Platform
Buyer: Ofcom
- Published
- 22 July 2026
- Estimated value
- £420,000
- Place of performance
- UK
- Lots
- 1
- Notice number
- 069248-2026
- Reference
- ocds-h6vhtk-06d108
- Official source
- Official source
CPV codes
- 66000000Financial and insurance services
Description
Ofcom has a requirement for the provision of an end-to-end flexible benefits administration service for up to five years from July 2027. As a minimum, the service must deliver the following: 1. SCHEME ADMINISTRATION • Management of annual and open enrolment processes. Annual enrolment window currently held in November for benefits effective 1 January • Management of in year enrolment for new starters and life events • Timely and accurate monthly payroll deduction reporting in the agreed format in accordance with monthly processing timelines • Timely and accurate monthly provider reporting of colleagues in the agreed format to benefit providers in order to provide a seamless service to colleagues for onward enrolment in relevant benefits at the correct choice level • Communications functionality to inform colleagues on key process issues such as enrolment process • 1st line query management from colleagues and Ofcom Team within pre-agreed SLA • Build Benefit changes as and when required • Communications with members regarding workflow of benefit choices • Confirmation communication of benefit choices when confirmed • Management of pension re-enrolment on a three yearly cycle 2. P…
Official publications
- FTS · 069248-2026 · 22 July 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £420,000.
- Who is the buyer of this tender?
- The contracting authority is Ofcom (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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