Provision of EPOS & ticketing system for The Royal Hospital Chelsea

Description

The Requirement is for the provision of an EPOS & Ticketing system for the Royal Hospital Chelsea (RHC), Royal Hospital Road, London SW3 4SR on a 24/7 basis as detailed at Schedule 3. The system should offer the following and integrate with Dupal Commerce / Exchequer Finance System / and ThankQ CRM System: • To enable and record cash and credit / debit card payments that meet Payment Card Industry Data Security Standards (PCI DSS v4). • To record which products are sold and at what value, enabling reconciliation with cash and credit / debit cards payments. • To enable accurate recording of sales and inventory, enabling reorders to be identified, thus avoiding lost sales due to stock outs, and preventing over ordering of stock which ties up cash. • To identify best and worst sellers which inform future direction of the products / ranges stocked. • To enable tickets to be purchased onsite by the public for guided tours and other capacity limited events and to redeem tickets purchased onsite and online for guided tours and other capacity limited events. • To enable tickets and merchandise sold online (via Drupal Commerce) to be redeemed / collected (Click and Collect) on…

Awards

Official publications

• Provision of ultra-low profiling beds to The Royal Hospital Chelsea
  Published: 10 March 2025
• Provision of Founder's Day event catering at the Royal Hospital Chelsea
  Published: 6 February 2025
• Provision of Stands & Seating at The Royal Hospital Chelsea
  Published: 17 January 2025
• Provision of Marquees, Toilets & Furniture at The Royal Hospital Chelsea
  Published: 17 January 2025
• Provision of military uniforms & accoutrements
  Published: 17 January 2025
• Provision of Employment Law and Human Resources Service for The Royal Hospital Chelsea
  Published: 22 July 2024
• Provision of Alcoholic and Non-alcoholic beverages to The Royal Hospital Chelsea
  Published: 22 July 2024
• Quotes required for UHF radios and accessories
  Published: 23 May 2024
• Provision of catering services to the Royal Hospital Chelsea
  Published: 16 April 2024
• Electric Light Commercial Vehicle (eLCV)
  Published: 21 March 2024

Previous and next from ROYAL HOSPITAL CHELSEA APPEAL LIMITED

• Internal Audit Services for The Royal Hospital Chelsea — 21 March 2024
• Conservation of eight major pieces of artwork of national significance — 29 February 2024

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 25 March 2024, 10:00. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is ROYAL HOSPITAL CHELSEA APPEAL LIMITED (United Kingdom).

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