Provision of Dovetail Software Subscription Renewal
Buyer: Crown Commercial Service
- Published
- 2 April 2025
- Estimated value
- £25,017
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 012596-2025
- Reference
- ocds-h6vhtk-04efae
- Official source
- Official source
CPV codes
- 72212420Facilities management software development services and software development services suite
Description
The current research recording tools or platforms available to the user researcher team for research, for example, MS Teams & User Testing.com are inadequate. The user research team's approach to recording interviews has been ad-hoc and at best suboptimal. It is difficult to accurately record research interviews, undertake detailed analyses and share the findings. In addition, due to the non-standardised tool used by the user research team to record and transcribe user research interview sessions, it is difficult to report and share research findings in a way that is consistent and effective. This tool will improve the UCD team's ability to share research findings with stakeholders and colleagues. To address these challenges and reduce the time required to accurately transcribe research data, and build, and optimise research insights, the research team would benefit from a wide range of tools and research recording capabilities available in the market- amongst which is the Dovetail Software. Following the market review, Dovetail provided the following benefits which other tools by other providers didn't provide. From a technical perspective, Dovetail provides enhanced capacity in u…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Dovetail Research Pty.Ltd | — | — |
Official publications
- FTS · 012596-2025 · 2 April 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £25,017.
- Who is the buyer of this tender?
- The contracting authority is Crown Commercial Service (United Kingdom).
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