Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software
Buyer: Govia Thameslink Railway
- Published
- 15 September 2026
- Estimated value
- £494,018
- Place of performance
- UKI31
- Procedure
- Restricted procedure
- Lots
- 1
- Notice number
- 087255-2026
- Reference
- ocds-h6vhtk-068a59
- Official source
- Official source
CPV codes
- 72212445Customer Relation Management software development services
Description
The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •Gain real-time insight into customer behaviour to improve campaign effectiveness. •Simplify planning, execution, and optimisation across channels, replacing fragmented tools
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ACCESS UK LTD | £494,018 | 15 September 2026 |
Official publications
- FTS · 087255-2026 · 15 September 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £494,018.
- Who is the buyer of this tender?
- The contracting authority is Govia Thameslink Railway (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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