Provision of an IT Service Management ITSM
Reference ocds-b5fd17-17dfab11-3ad8-41b1-bf7b-932fabd521bd · Cabinet Office
Awarded to FRESHWORKS TECHNOLOGIES UK LIMITED for £361,089.
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Amounts and figures
Description
SaaS based IT Service Management product software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| FRESHWORKS TECHNOLOGIES UK LIMITED | £361,089 | 28 November 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 4ef91f24-10e8-4437-82cc-a1d18909046e-856934 | 10 December 2025 |
| Contracts Finder | 4ef91f24-10e8-4437-82cc-a1d18909046e-856934 | 10 December 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 25 November 2024, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £361,089.
- Who is the buyer of this tender?
- The contracting authority is Cabinet Office (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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