Provision of a Customer User Survey
Reference ocds-r6ebe6-0000799288 · Highland Reserve Forces and Cadets Association
Closed. Submission deadline: 14 July 2025.
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Amounts and figures
Description
SCTS-2025-022 – Provision of a Customer User Survey The Scottish Courts and Tribunals Service require a supplier to conduct a user satisfaction survey during 2025 in order to derive measures of user satisfaction with the services provided by the SCTS in the Supreme Courts (Court of Session, the High Court of Justiciary, and Scottish Land Court and Lands Tribunal for Scotland), all Sheriff and JP Courts in Scotland, all Tribunals Chambers administered by SCTS and the Office of the Public Guardian. This survey is expected to be carried out across 40 Sheriff and Justice of the Peace Court, 3 main business areas of the Tribunals, and 1 location for Office of the Public Guardian. These locations are located across all of Scotland, which is split into six separate Sheriffdoms, and include remote Highlands and Islands locations. It is expected that the successful tenderer will undertake the administration of the survey including data analysis and reporting. This contract will be of the duration of 12 months and the provision of one survey
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 14 July 2025, 13:00. Check the official source, as dates can be modified.
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- The contracting authority is Highland Reserve Forces and Cadets Association (United Kingdom).
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