Provision of a Call Monitoring and Alarm Receiving Centre to Respond to Community Alarm and Telecare Activations
Buyer: North Ayrshire Council
- Published
- 22 April 2024
- Estimated value
- £1,368,900
- Place of performance
- UKM93
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 013026-2024
- Reference
- ocds-h6vhtk-0415b6
- Official source
- Official source
CPV codes
- 79512000Call centre
- 35121700Alarm systems
- 33195000Patient-monitoring system
- 79711000Alarm-monitoring services
Description
Commencing 1st May 2024, North Ayrshire Council (“NAC”) requires a supplier to manage all call monitoring and call receiving in response to community alarm activations from vulnerable service users in the community, and to respond appropriately to those calls. The Health and Social Care Partnership (“HSCP”) has approximately 4,500 service users with community alarms installed in their homes, and each service user is also likely to have a number of additional peripheral technologies (e.g. fall detectors, smoke alarms etc). It is anticipated that there will be approximately 22000 - 24000 foreground alarm activations each month. The contract will be awarded using NACs standard conditions of contract for services.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Hanover ( Scotland) Housing Association Ltd | £1,368,900 | — |
Official publications
- FTS · 013026-2024 · 22 April 2024
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £1,368,900.
- Who is the buyer of this tender?
- The contracting authority is North Ayrshire Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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