Provision of 111-2 Service
Buyer: Avon and Wiltshire Mental Health Partnership NHS trust
- Published
- 28 July 2026
- Estimated value
- £4,500,000
- Place of performance
- UK
- Lots
- 1
- Notice number
- 071291-2026
- Reference
- ocds-h6vhtk-06d56a
- Official source
- Official source
CPV codes
- 85100000Health services
Description
The development of a specialist all age mental health response via 111 is a key ambition of the NHS England Long Term Plan (2021-2024), and the recovery plan for urgent and emergency care priority for 2023/24. This required all calls for support during mental health crisis to be made via 111 by the end of March 2024 and is referred to as 111-2. Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) currently deliver this service in partnership with a system partner. AWP will shortly be seeking a provider to deliver an integrated model for the NHS 111 Mental Health Crisis Response Service (111 Option 2) for individuals experiencing a mental health crisis across both adult (18 years and over) and children and young people (under 18 years) pathways. The appointed provider will be solely responsible for the delivery of the call handling element of the 111 Option 2 pathway, including access, triage and call management. AWP will retain responsibility for all clinical assessment activity and associated clinical decision-making and outcomes. The provider must be able to operate within a matrix management model, whereby all partners maintain responsibility for their own governance …
Official publications
- FTS · 071291-2026 · 28 July 2026
Other tenders from Avon and Wiltshire Mental Health Partnership NHS trust
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £4,500,000.
- Who is the buyer of this tender?
- The contracting authority is Avon and Wiltshire Mental Health Partnership NHS trust (United Kingdom).
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- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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