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Awarded United Kingdom Services

Product Journey Engine (PJE) Development and Configuration Services

Buyer: Post Office Limited

Published
18 September 2026
Estimated value
£12,000,000
Place of performance
UK
Procedure
Direct award
Lots
1
Notice number
088816-2026
Reference
ocds-h6vhtk-06df56
Official source
Official source

CPV codes

Description

Post Office Limited ("POL") is undertaking the "Horizon Replacement Services" transformation programme to replace the legacy Horizon IT system used across its branch network. The programme was procured via a competitive flexible procedure published on Find a Tender (procurement identifier OCID: ocds-h6vhtk-050efb) and comprises two lots: • Lot 1 (Replacement Service Provider): awarded to Accenture (UK) Limited. • Lot 2 (COTS-EPOS-SaaS): awarded to OneView Commerce, Inc. As part of the programme, POL has identified a requirement for Escher's proprietary Product Journey Engine ("PJE") - a standalone, independently licensable software module incorporating Escher's proprietary framework, tools and a library of postal-retail customer journeys, comprising three journeys preconfigured for mail-related transactions, a further ten journeys to be configured by Escher, with the remaining journeys to be configured by POL. The PJE is required to enable complex transactions to be configured, adapted and deployed rapidly within POL's architecture and broader transformation programme. This notice relates specifically to the Year 1 development and configuration of the PJE (estimated value £12,000,…

Awards

Awarded toAmountDate
ESCHER SOFTWARE SERVICES UK LIMITED — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £12,000,000.
Who is the buyer of this tender?
The contracting authority is Post Office Limited (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.