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Prior notice United Kingdom Services

Preliminary Market Engagement for Housing Management and Rent Collection Analytics Software for Denbighshire and Flintshire County Councils

Buyer: Flintshire County Council

Published
17 July 2025
Estimated value
£1
Place of performance
UKL23
Lots
1
Notice number
040863-2025
Reference
ocds-h6vhtk-05610b
Official source
Official source

CPV codes

Description

Flintshire County Council and Denbighshire County Council are testing the market for a Housing management analytics software system to support the smooth running of internal Housing management service. Rent Collections The system will need to support our Rent collection service to assist in the management of caseloads, providing a workable system that can integrate with Capita Open Housing to monitor and predict payment patterns to output cases that require contact for both current and former tenancy arrears. Once output a case management system is needed to give the team and manager ways of recording case completions, contact recommendations and full reporting on rent arrears. As a minimum the system is needed to: - Automate Artificial Intelligence algorisms to analyse payment patterns to predict and list cases in need of contact. The system will also be required to risk score these cases to highlight those most in danger of going into arrears and needing urgent contact. - Provide an automated messaging service to send messages in line with specifications we set. For example, cases with arrears that the team have not managed to contact in a week. - A full caseload management …

Official publications

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What is the estimated value of this tender?
The estimated value published by the buyer is £1.
Who is the buyer of this tender?
The contracting authority is Flintshire County Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.