Preliminary Market Engagement: Customer Data Project
- Published
- 26 June 2026
- Lots
- 1
- Notice number
- 060183-2026
- Reference
- ocds-h6vhtk-06bdd6
- Official source
- Official source
CPV codes
- 72313000Data capture services
- 79342310Customer survey services
Description
WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027
Official publications
- FTS · 060183-2026 · 26 June 2026
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Wythenshawe Community Housing Group (WCHG) (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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