Pre-Tender Market Engagement Notice: Integrated Maintenance and Workplace Services (IMWS) System
Buyer: Bournemouth University
- Published
- 24 July 2025
- Estimated value
- £0
- Place of performance
- UKK24
- Lots
- 1
- Notice number
- 042710-2025
- Reference
- ocds-h6vhtk-05559f
- Official source
- Official source
CPV codes
- 48420000Facilities management software package and software package suite
- 48421000Facilities management software package
- 72212420Facilities management software development services and software development services suite
- 72212421Facilities management software development services
- 72253000Helpdesk and support services
- 72253100Helpdesk services
- 72514100Facilities management services involving computer operation
- 72514200Facilities management services for computer systems development
Description
Introduction Bournemouth University (“BU” or the “University”) are seeking to engage with the market to inform the development of a future procurement for an Integrated Maintenance and Workplace Services (IMWS) system. This system will support a wide range of estates and facilities management functions, including helpdesk operations, asset and space management, planned maintenance, compliance, and contractor coordination. The purpose of this engagement is to gather insights from suppliers on the feasibility, innovation, and delivery models available in the market. We invite responses from experienced providers with proven capabilities in delivering integrated digital solutions for complex estates, ideally within the UK Higher Education or similar sectors. This Preliminary Market Engagement Notice outlines the high-level functional and technical requirements to help suppliers assess alignment with their offerings and provide informed feedback. Key Functional Requirements 1. Helpdesk Management Back-End (Technician Interface) – Must Have: • Multi-technician job sign-off capability • Advanced search and filtering • Real-time chat functionality • Fully configurable work request tiles, …
Official publications
- FTS · 042710-2025 · 24 July 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £0.
- Who is the buyer of this tender?
- The contracting authority is Bournemouth University (United Kingdom).
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- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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