PME Supply and delivery of a Pitch Booking System
Buyer: Belfast City Council
- Published
- 22 April 2026
- Place of performance
- UKN06
- Lots
- 1
- Notice number
- 036489-2026
- Reference
- ocds-h6vhtk-068847
- Official source
- Official source
CPV codes
- 48100000Industry specific software package
- 72260000Software-related services
Description
Belfast City Council seeks to procure a cloud-based software‑as‑a‑Service (SaaS) Pitch Booking System that will support the modernisation of the current system to enhance efficiency, accuracy, and service delivery. The objectives of this procurement are to eliminate paper based workflows, streamline operational processes, and achieve meaningful digital transformation outcomes below: Improve Customer Experience · Customers can register, book facilities (one-off or block bookings), make payments and receive confirmations through a fully online self service platform. · Customers can easily cancel, amend or reassign bookings without staff intervention. · Faster response times and improved communication through customers’ preferred channels. · Immediate real time visibility of availability for registrations and bookings, improving customer convenience and supporting proactive marketing and communications. Operational Efficiency • Reduced administrative workload through automation, streamlined workflows and intelligent task management. • Direct data entry by customers, reducing risk of transcription errors and manual data handling. Data, Reporting and Management Information • Real-time …
Official publications
- FTS · 036489-2026 · 22 April 2026
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Belfast City Council (United Kingdom).
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