Platform 360 - Omnichannel

Published

21 October 2025

Place of performance

UKC

Lots

1

Notice number

067187-2025

Reference

ocds-h6vhtk-05d0ea

Official source

Official source

CPV codes

• 32412000Communications network
• 32571000Communications infrastructure
• 79342300Customer services

Description

Exploring options for procuring an omnichannel platform to support effective and consistent customer engagement. We are seeking to understand market capabilities, solutions and delivery models, to enhance the way we talk to our customers. Please respond to this notice by e-mailing procurementnotices@platformhg.com Pre-market engagement sessions to be held between Wednesday 5th November - Thursday 13th November for one hour per supplier. 10 minute presentation to be prepared to cover: - About the company - Company values - Alignment to the public/housing sector

Official publications

• FTS · 067187-2025 · 21 October 2025

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Frequently asked questions

Who is the buyer of this tender?

The contracting authority is PLATFORM HOUSING LIMITED (United Kingdom).

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