Patient/Citizen Communication, Engagement & Hybrid Mail Solutions
- Published
- 9 December 2025
- Estimated value
- £1,750,000,000
- Place of performance
- UK
- Procedure
- Open procedure
- Notice number
- 081250-2025
- Reference
- ocds-h6vhtk-050972
- Official source
- Official source
CPV codes
- 32000000Radio, television, communication, telecommunication and related equipment
- 64000000Postal and telecommunications services
- 72000000IT services: consulting, software development, Internet and support
Description
NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Procurement of Patient Communication, Engagement & Hybrid Mail Solutions and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ The framework includes: Lot 1 - Online (Digital) Communication Internet based online digital communication services and platforms such as smartphone applications, online Patient Engagement Portals (PEP), digital letters, digital delivery of correspondence and predictive analytics. Lot 2 - Messaging The provision of automated one way and two way messaging solutions including mobile messaging (SMS) and digital messaging platf…
Lots (7)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | Lot 1 | 32000000 Radio, television, communication, telecommunication and related equipment | — |
| 2 | Lot 2 | 32000000 Radio, television, communication, telecommunication and related equipment | — |
| 3 | Lot 3 | 32000000 Radio, television, communication, telecommunication and related equipment | — |
| 4 | Lot 4 | 32000000 Radio, television, communication, telecommunication and related equipment | — |
| 5 | Lot 5 | 32000000 Radio, television, communication, telecommunication and related equipment | — |
| 6 | Lot 6 | 32000000 Radio, television, communication, telecommunication and related equipment | — |
| 7 | Lot 7 | 32000000 Radio, television, communication, telecommunication and related equipment | — |
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Attend Anywhere PTY Ltd | £250,000,000 | 11 November 2025 |
| Cinos Limited | £250,000,000 | 11 November 2025 |
| CONTINUOUS DATAPRINT (U.K.) LIMITED | £250,000,000 | 11 November 2025 |
| EBO.AI (UK) LTD | £250,000,000 | 11 November 2025 |
| ICNH LTD | £250,000,000 | 11 November 2025 |
| IMAIL COMMS LIMITED | £250,000,000 | 11 November 2025 |
| IMIMOBILE EUROPE LIMITED | £250,000,000 | 11 November 2025 |
| MBA GROUP LIMITED | £250,000,000 | 11 November 2025 |
| MED AUTOMATION LTD | £250,000,000 | 11 November 2025 |
| AIRE LOGIC LIMITED | £250,000,000 | 11 November 2025 |
Official publications
- FTS · 081250-2025 · 9 December 2025
Other tenders from NHS Shared Business Services Limited
- Public Sector Construction Consultancy
- Population Health Management (SBS10511)
- Public Sector Construction Works 2
- Hard Facilities Management 3
- Contrast Media including Injectors and Associated Products
- Security Services and Surveillance Solutions (SBS10547)
- Clinical Managed Services and Managed Maintenance Services
- Healthcare AI Solutions
- Advanced Wound Care and Lymphoedema Products and Services
- Design, Furniture and Appliances 3
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £1,750,000,000.
- Who is the buyer of this tender?
- The contracting authority is NHS Shared Business Services Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.